Policies

Customer Privacy Policy   Dear Customer In accordance with applicable privacy laws (EU Regulations n. 679, 2016), we would like to take this opportunity to inform you that your personal information will be processed in an ethical and transparent manner, only for lawful purposes, and in a manner that safeguards your privacy and your rights. The data are shared by the hotels affiliated to Hotelsinvenice.com to optimize the management of reservations: San Moisè Srl info@sanmoise.it – Ca ‘Alvise Srl info@caalvise.com – Marconi Savoldi Srl info@hotelmarconi.it – Le Boulevard Srl info@leboulevard.com Processing takes place manually and using IT tools, and is done for the following purposes:
  1. To obtain and confirm your booking of accommodations and other services, and to provide such services as requested. Since this processing is required to define our contractual relationship and to perform under our contract with you, your consent is not required, unless certain “sensitive” information is submitted. Should you refuse to submit your personal information, we will not be able to confirm your booking or provide you with the requested services. Processing shall cease once you check out, although some of your personal information may (or in some instances, has to) continue to be processed for the purposes and in the manner described below;
  2. To comply with our “Public Safety Law” (Article 109 Royal Decree n. 773, 18/6/1931) which requires that we provide identification data of our guests to the police, for purposes of public safety, in the manner established by the Ministry of the Interior (Decree of 7 January 2013). Data submission is mandatory, and does not require your consent. Should you refuse to provide such information, we will not be able to host you in our hotel. Data acquired for such purposes shall not be retained by us, unless you provide consent to their retention as required under point 4, infra;
  3. To comply with applicable administrative, accounting, and tax regulations. For these purposes, your consent is not required. Personal information is processed by us and our persons in charge of data processing, and is disclosed outside the company only when and if required by law. Should you refuse to submit the required data for the above purposes, we will not be able to provide you with the requested services. Data acquired for such purposes is retained by us for the required statutory period (10 years – or longer, in case of tax audits);
  4. To speed-up check-in on your next visit to our hotel. For such purposes, upon obtaining your consent (which can be revoked at any moment), your information will be retained for a maximum of 2 years, and will be used the next time you are our guest, for the reasons listed supra;
  5. To allow you to receive messages and telephone calls during your stay. Your consent is required for such purposes. You can revoke your consent at any time. Such processing, where consent is granted, shall end when you check out;
  6. To send you advertising messages and updates on special rates and promotions. For this purpose, upon obtaining your consent, your information shall be retained for a maximum of 5 years, and will not be disclosed to third parties. You may revoke your consent at any moment;
We also would like to inform you that the European Regulation grant you certain rights, including rights of access to, adjustment, erasure, limitation of, or objection to the processing of your data, as well as data portability rights, when and insofar as applicable (Articles 15-22 of the EU Regulations n. 679, 2016). You can also file a complaint with the Data Protection Authority, according to the procedures set forth under applicable regulations. For any other concern, and to assert your rights under the EU Regulation, please contact: Data Controller SUMA SRL Tel 0415200777 fax 0415228550 info@ateneo.it   Informativa al cliente   Gentile Cliente, ai sensi della normativa vigente in materia di protezione dei dati personali (Regolamento UE n. 679 del 2016), desideriamo informarla che i trattamenti dei suoi dati personali sono effettuati con correttezza e trasparenza, per fini leciti e tutelando la sua riservatezza ed i suoi diritti. I dati sono condivisi dalle strutture affiliate a Hotelsinvenice.com per ottimizzare la gestione delle prenotazioni: San Moisè Srl info@sanmoise.it – Ca’ Alvise Srl info@caalvise.com  – Marconi Savoldi Srl  info@hotelmarconi.it – Le Boulevard Srl info@leboulevard.com I trattamenti sono effettuati anche con l’ausilio di mezzi informatici per le seguenti finalità:
  1. per acquisire e confermare la sua prenotazione di servizi di alloggio e servizi accessori, e per fornire i servizi richiesti. Trattandosi di trattamenti necessari per la definizione dell’accordo contrattuale e per la sua successiva attuazione, non è richiesto il suo consenso, tranne nel caso in cui siano conferiti dati particolari, cosiddetti sensibili. In caso di rifiuto a conferire i dati personali, non potremo confermare la prenotazione o fornirle i servizi richiesti. Il trattamento cesserà alla sua partenza, ma alcuni suoi dati personali potranno o dovranno continuare ad essere trattati per le finalità e con le modalità indicate nei punti successivi;
  2. per adempiere all’obbligo previsto dal “Testo unico delle leggi di pubblica sicurezza” (articolo 109 R.D. 18.6.1931 n. 773) che ci impone di comunicare alla Questura, per fini di pubblica sicurezza, le generalità dei clienti alloggiati secondo le modalità stabilite dal Ministero dell’Interno (Decreto 7 gennaio 2013). Il conferimento dei dati è obbligatorio e non richiede il suo consenso, ed in caso di rifiuto a fornirli non potremo ospitarla nella nostra struttura. I dati acquisiti per tale finalità non vengono da noi conservati, a meno che non ci fornisca il consenso alla conservazione come previsto al punto 4;
  3. per adempiere ai vigenti obblighi amministrativi, contabili e fiscali. Per tali finalità il trattamento è effettuato senza necessità di acquisire il suo consenso. I dati sono trattati da noi e da nostri incaricati, e vengono comunicati all’esterno solo in adempimento ad obblighi di legge. In caso di rifiuto a conferire i dati necessari per gli adempimenti sopra indicati, non potremo fornirle i servizi richiesti. I dati acquisiti per tali finalità vengono da noi conservati per il tempo previsto dalle rispettive normative (10 anni, e anche oltre in caso di accertamenti fiscali);
  4. per accelerare le procedure di registrazione in caso di suoi successivi soggiorni presso la nostra struttura. Per tale finalità, previa acquisizione del suo consenso revocabile in qualsiasi momento, i suoi dati saranno conservati per il periodo massimo di 2 anni e saranno utilizzati quando sarà nuovamente nostro ospite per le finalità di cui ai punti precedenti;
  5. per espletare la funzione di ricevimento di messaggi e telefonate a lei indirizzati durante il suo soggiorno. Per tale finalità è necessario il suo consenso. Potrà revocare il consenso in qualsiasi momento. Il trattamento cesserà comunque alla sua partenza;
  6. per inviarle nostri messaggi promozionali e aggiornamenti sulle tariffe e sulle offerte praticate. Per tale finalità, previa acquisizione del suo consenso, i suoi dati saranno conservati per il periodo massimo di 5 anni e non saranno comunicati a terzi. Potrà revocare il consenso in qualsiasi momento;
Desideriamo inoltre informarla che il Regolamento europeo le riconosce alcuni diritti, tra cui il diritto di accesso e di rettifica, o di cancellazione o di limitazione o di opposizione al trattamento, oltre al diritto alla portabilità dei dati, se ed in quanto applicabili (articoli da 15 a 22 del Regolamento UE n. 679 del 2016). Può inoltre proporre reclamo all’autorità di controllo, secondo le procedure previste dalla normativa vigente. Per qualsiasi ulteriore informazione, e per far valere i diritti a lei riconosciuti dal Regolamento europeo, potrà rivolgersi a: Titolare del trattamento: SUMA SRL Tel 0415200777 fax 0415228550 info@ateneo.it                                       Privacy and cookies Regulations on the use of cookies By accessing and browsing the site, or the use of its services imply acceptance of the Terms and Conditions set out in our privacy notice (and hence the Privacy Policy and Cookie Policy). Please read them carefully. What is a Cookie? Cookies are files containing small amounts of information that are downloaded to the user’s device and it is used when you visit a website. Its main purpose is to recognize the user each time you access in our site and allows us to improve the quality and usability of our website. Cookies are essential for Internet working; They can not harm your computer / device, if they are enabled in your browser settings, help us identify and solve possible malfunctions in our site. Types of Cookies There are different types of cookies. They all work the same way, but have small differences:
  • Session Cookies. Session cookies last only for the during your visit and are deleted when you close your browser. Its main purpose is to identify the type of device, security support site or its basic functionality. They do not contain personal information that allows us to identify a person.
  • Persistent or Permanent Cookies are stored on the hard drive of the device and reads our website every time you visit in our site; has a fixed expiration date, which fulfilled the cookie stops working. We can identify your actions and preferences; analyze visits and help us to understand how users come to our site and improve our services.
  • Cookies Feature: Allow in our site remember decisions taken by the user, or as your login ID. The information these cookies collect is anonymized (contains neither your name, address, or other data).
  • Third Party Cookies. Third-party cookies are cookies that installs a web site that is not the one you are visiting; for example, used by social networks (like Facebook) or external plugins content (like Google Maps). In addition, some advertising companies use this type of files to track your visits at each site that are advertised.
  • Analytics Cookies are cookies that are intended to ensure regular maintenance and the best performance and customer service; collecting data from your activity.
  • Other third-party cookies: The website also uses connectors with social networks (Facebook, Twitter, Linkedin, YouTube, Pinterest etc.) that use cookies that store user information. These cookies are not controlled by this website. For more information on cookies social networking we advise you to check their own cookies policy.
Use of Cookies by in our site By accessing in our site, you expressly agree that we may use such cookies on your devices. If you disable cookies, maybe your navigation is not ideal and some of the utilities available do not work correctly. a) Third Party Cookies. Google Analytics cookies The site uses the Google Analytics service, which is provided by Google, Inc., an organization whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”). Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted and stored by Google on their servers in the United States. Google will use this information on our behalf in order to track your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. If you want you can refuse treatment of the data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. However, if you do, you may not be able to use the full functionality of this site. By using this site you consent processing your information by Google in the way and for the purposes described above. Name of cookies: _utma _utmb _utmc _utmv _utmz Purpose of Cookies: These cookies from Google Analytics generate an anonymous user ID that is used to make a count of how many times the user of in our site visits it. Was also recorded when is the first and last visit to the web. It calculates when you have finished a session, user source and keyword. User settings to prevent Cookies From in our site and in compliance with current legislation, we provide you with the information you need to configure your browser / Internet browsers to maintain your privacy and security in relation to cookies. Therefore, we provide information and links to the official sites of the major browsers support so you can decide whether or not to accept the use of cookies. You can block cookies through browser tools or configuration you can set your browser to notify you when a server wants a cookie: If you use Microsoft Internet Explorer, on the Tools menu> Internet Options> Privacy> Settings. To learn more visit http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies and http://windows.microsoft.com/es-es/windows7/how-to- manage-cookies-in-internet-explorer-9.
  • If you use Microsoft Internet Explorer, on the Tools menu> Internet Options> Privacy> Settings. To learn more visit http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies and http://windows.microsoft.com/es-es/windows7/how-to- manage-cookies-in-internet-explorer-9.
  • If you use Firefox, the option in Tools> Options> Privacy> Cookies menu. To learn more visit https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
  • If you use Chrome, section Options> Advanced Options> Privacy. To learn more http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
  • If you use Opera, the Privacy and Security option, you can configure the browser. To learn more visit http://www.opera.com/help/tutorials/security/cooki
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